Designed specifically to address the needs of anyone who is new to supervising and managing others, Bud to Boss will provide the foundation you need to take on your new position and move forward in your career.

The Supervision Basics courseware will help you set goals and objectives, know who needs additional coaching and help, as well as understanding what each person needs to create a great work situation.

The courseware helps managers strengthen their ability to lead and manage others by providing the tools and information they need to create a strong team culture, build integrity, capitalize on the strengths and differences of others.

By giving you on the job development exercises to evaluate performance, set clear expectations and create the right level of challenging work, you’ll build the skills required to be a great and motivating manager for each of your employees.

This courseware will help you shape the direction of your customer service team, teach you how to provide feedback to your customer service agents and help you inspire and motivate your employees.

This courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees.

This courseware will strengthen existing skills and build new ones to help you successfully manage any project from start to finish.

From preparation to facilitation to being an effective meeting member, the Meeting Management courseware will help you transform the meetings you lead to focused, effective and successful events, each and every time.

This course will help you connect employees to the organization strategy, find ways to understand and share the strategy with others and helps you set expectations for what must be achieved.

Build the skills you need to effectively lead and manage others, including connecting individual goals to the organization vision and responding to issues and concerns.